Ah, Hollywood. Land of the rich and famous, the wanna-be stars and the shouldn't-be stars. A place where putting your best face forward at all times is considered a must.
While many are focused on themselves, finding ones who focus their attention and energy on helping others is like finding a diamond in the rough.
Ultimate Wireless is a Verizon Premium Retailer based in Los Angeles and, if the online reviews are any indication, we're pretty sure we've found our diamond.
How does Ultimate Wireless stand out from the pack? Let's look to the customers to find out.
Mina chose this location based on her brother's recommendation, who also brings his entire family. Clearly he had some great experiences here.
The team at Ultimate Wireless made sure Mina walked out with the same fantastic experience, as she felt the need to leave a review for "others to see and come here". Even though that location didn't have the phone she was looking for, the manager located it and had it shipped to them asap, making the wait more bearable for Mina.
Eric arrived at Ultimate Wireless with the bitter taste of poor service in his mouth. Not only was he leaving a competing carrier because of the poor experience he received there, he also had just come from another Verizon location, discontent and unsatisfied.
Needless to say, Eric was looking to be wowed.
It was immediately clear to him that this was going to be a very different experience. The team at Ultimate took their time to "break down all the aspects of their plans and services", making Eric's options much clearer. Even though they didn't have the phone he wanted in stock, they made sure it arrived the very next day.
It's clear that these were not one-off experiences either. Scroll through Google and Facebook and you'll find a meteor shower worth of stars...
Focus on giving every customer the attention and care they deserve, and never forget to be human. It's a simple recipe for success that will help you stand out from the pack.
With businesses like Ultimate Wireless in town, perhaps Hollywood is not as disingenuous as we thought...
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